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  • Specification

  • Download

  • System Information

    Processor

    11th Generation Intel® Core™ i3/i5/i7 Processors
    Intel® Core™ i3-1115G4E Processor, 6M Cache, up to 3.00 GHz
    Intel® Core™ i5-1145G7E Processor, 8M Cache, up to 2.60 GHz
    Intel® Core™ i7-1185G7E Processor, 12M Cache, up to 2.80 GHz

    System Memory

    1 x 260-pin DDR4 3200MHz SO-DIMM up to 32 GB

    I/O Chipset

    EC ITE IT8528E

    Watchdog Timer

    H/W reset, 1sec. ~ 65535min. and 1sec. or 1min./step

    H/W Status Monitor

    Monitoring CPU & system temperature and voltage

    TPM

    Onboard NuvoTon NPCT754AABYX support TPM 2.0

    SBC

    ARC-TGL

    CPU Cooler (Type)

    Fanless heatsink

    Other

    7 x Knockouts for antenna mounting
    *5 from rear cover + 2 from IET bracket

    Expansion

    Expansion

    1 x M.2 Key-B 2242/3042/3052 with SIM card slot
    Support SATA3 / PCIe & USB for LTE(4/5G) / NVMe(BOM option for PCIex 2)

    1 x M.2 Key-E 2230
    Support PCIe/USB/CNVi Wi-Fi/BT module

    1 x 80-pin IET interface

    Storage

    Storage

    1 x 2.5" Drive bay (7mm HDD restricted)

    Display

    Graphic Chipset

    Intel® Tiger Lake UP3 SoC integrated graphics
    supports optional dual display

    Spec. & Resolution

    HDMI: Max. Resolution 4096x2160 @ 24Hz (optional by IET module)

    Audio

    Audio Codec

    Realtek ALC888S

    Speaker Output

    2 x 2W

    Ethernet

    LAN Chipset

    1 x Intel® I219LM Gigabit Ethernet PHY
    1 x Intel® I225LM 2.5 Gigabit Ethernet

    Ethernet Interface

    Intel® I219LM : 10/100/1000 Base-Tx GbE compatible
    Intel® I225LM: 10/100/1000/2.5G Base-Tx GbE compatible

    Power Requirement

    DC Input

    +12V ~ +24V

    DC Input Connector

    Lockable DC Jack (default)
    Optional for phoenix connector

    ACPI

    Single power ATX support S0, S3, S4, S5 and ACPI 3.0 compliant

    Software Support

    OS

    Win10 / Win11 / Linux

    Certification

    Certification Information

    CE / FCC Class B / VCCI

    Panel

    LCD Size

    21.5", 16:9

    Display Type

    Full HD

    Resolution

    1920 x 1080

    Pixel pitch

    247.95um(H) x 247.95um(V)

    Luminance

    500 cd/m²

    Contrast ratio

    1000

    Viewing angle

    89 (U), 89 (D), 89 (L), 89 (R)

    Response time

    14 ms

    Backlight

    LED

    Touch Type

    Projective capacitive multi-touch up to 10 points

    Touch Light Transmission

    89 %

    Touch Controller

    USB touch (EETI)

    External I/O

    USB Port

    4 x USB 3.0

    LAN Port

    2 x RJ-45

    COM Port

    1 x RS-232/422/485
    1 x RS-232

    Internal I/O

    SATA

    1 x SATA III

    System Control

    LED Indicator

    HDD LED, power LED

    Mechanical & Environmental

    Operating Temp.

    -10°C ~ 50°C (14°F ~ 122°F)

    Storage Temp.

    -20°C ~ 60°C (-4°F ~ 140°F)

    Operating Humidity

    40°C @ 95% Relative humidity, non-condensing

    Dimension (W x L x H)

    538.05 x 341.05 x 64mm

    Weight

    7.3 Kg

    Vibration Test

    With SSD/M.2 SSD : 3Grms, IEC 60068-2-64, random, 5 ~ 500Hz, 30mins/axis

    Shock Test

    Operating with SSD/M.2 : MIL-STD-810G, method 516.6, procedure I, functional shock=20G

    Drop Test

    ISTA 2A, IEC-60068-2-32 Test:Ed

    IP Rating

    Front panel IP65
    Back cover IP41

    Mounting Kit

    Wall / Stand / VESA 75mm x 75mm, 100mm x 100mm
    Panel mount with mounting kits

    Power Mode

    AT/ATX (ATX is default)

    System Fan

    Fanless

    Construction - Front

    Die casting with cover lens

    Construction - Rear

    Black die casting

    Component

    Adapter

    Input: 100 ~ 240Vac/ 50 ~ 60Hz
    Output: 120W adapter (24V @ 5.0A adapter) AC-DC adapter

    Ordering Information

    Ordering Information

    ARC-21W38-57E-B1R
    21.5" 1920x1080 Industrial Touch Panel PC, ErP Design, PCAP Multi Touch(ALC888S)
    11th Gen Intel Core i5-1145G7E 1.50 GHz CPU/2GLAN/2COM/4USB/SPK/12~24V input/24V Adapter

    Optional IET Module list:

    ACC-ARC-USB-01R
    4 x USB 3.0 IET module for ARC-1535/38

    ACC-ARC-AUDIO-01R
    HDMI + 5.1 CH audio IET module for ARC-1535/38

    ACC-ARC-MPCIE-02R
    HDMI + MPCIE w/SIM IET module for ARC-1535/38

    ACC-ARC-COM-01R
    2 x Isolated RS-232 IET module for ARC-1535/38

    ACC-ARC-COM-02R
    3 x RS-232 IET module for ARC-1535/38

    ACC-ARC-COM-03R
    2 x RS-232 + USB IET module for ARC-1535/38

    ACC-ARC-COM-04R
    2 x RS-232 + LAN IET module for ARC-1535/38

    ACC-ARC-GPIO-01R
    12-bit GPIO + 2-pin CAN bus IET module for ARC-1535/38

    ACC-ARC-OBDII-01R
    OBDII - CAN bus IET module for ARC-1535/38 (OBDII/EOBD for small vehicle)

    ACC-ARC-OBDII-02R
    OBDII - CAN bus IET module for ARC-1535/38 (J1939J1708 for large vehicle)

    ACC-ARC-OBDII-03R
    OBDII - CAN bus IET module for ARC-1535/38 (ISO15765-4 for special large vehicle)

    E1702031833R
    USA Power Cord

    E1702031000R
    EU Power Cord

    E1702031834R
    Japan Power Cord

    E1702031830R
    UK Power Cord

    E1702031831R
    Australia Power Cord

  • Chipset

    1
  • Audio

    1
  • Graphics

    1
  • LAN

    1
  • Design Document

    1
  • Manual

    1
  • Other Driver

    2
  • ME

    1
  • SELECT OPERATING SYSTEM

    0

    OK

    CLEAR ALL

    Chipset

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    2_Intel Chipset-10.1.18698.8258-Public-MUP

    2_Intel Chipset-10.1.18698.8258-Public-MUP

    Audio

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    2_2_Realtek HD Audio-Win7_8_81_10_R279

    Version: 8_81_10_R279

    Graphics

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    2_Intel VGA Win10_64_27.20.100.9805

    Version: 27.20.100.9805

    LAN

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    2_Intel LAN Win10_64_26_3

    Version: 64_26_3

    Design Document

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-19

    ARC-21W38_ system drawing

    Manual

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-03-17

    ARC-21W38 2nd Quick Reference Guide

    Other Driver

    Total 2 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    RST_PV_18.6.1.1016.2_20H2_21H2

    Version: 18.6.1.1016.2_20H2_21H2

    2025-06-12

    2_2_RENESAS-USB3-Host-Driver-30230-setup

    2_2_RENESAS-USB3-Host-Driver-30230-setup

    ME

    Total 1 Files

    No.

    Release Date

    Model

    Description

    Download

    2025-06-12

    2_Intel_ME_Win10_64_ME_15.0.10.1574

    Version: 15.0.10.1574

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